customer service  1.800.274.7730

Receptionist Front Office

 

Department: Customer Service

Reports to: Customer Service Manager

Status: Non-exempt

Job Type: Full-Time

Schedule: Mon-Fri 7:30 AM to 4:30 PM

 

As a family-owned company, PALECEK values integrity, loyalty and strong partnerships. We are driven to improve, innovate and inspire. We bring our personal best to every aspect of our business, from our design and craft, to our internal teamwork and customer service. We are passionate about creativity and believe beautiful spaces enhance the quality of life.

 

Summary

     
    We are looking for a candidate who is poised, polished, professional receptionist for local Furniture Manufacturer. Handle incoming calls on multi line phone. Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.
     
    Essential Duties & Responsibilities

  • • Answer telephone, screen and direct calls.
  • • Take and relay messages.
  • • Provide information to callers.
  • • Greet persons entering organization.
  • • Direct persons to correct destination.
  • • Deal with queries from the public and customers.
  • • Monitor visitor access and maintain security awareness.
  • • Provide general administrative and clerical support.
  • • Prepare correspondence and documents.
  • • Receive and sort mail and deliveries
  • • Schedule appointments
  • • Coordinate meetings and organize if needed
  • • Monitor and maintain office equipment.
  • • Tidy and maintain the reception & kitchen area.
  • • Projects as assigned

 

Education and Experience:

  • • High school diploma generally required
  • • Excellent customer service and verbal communication skills.
  • • Must be able to communicate clearly, have good diction, a pleasant speaking voice, and be clearly understood over the telephone.
  • • Knowledge of administrative and clerical procedures.
  • • Knowledge of computers and relevant software application – Microsoft Office
  • • Knowledge of customer service principles and practices
  • • Keyboard skills

 

Benefits

  • Medical
  • Dental
  • 401
  • Profit Sharing Benefits
  •  

    Salary depends on Experience.

    Please email resume to hr@palecek.com