customer service  1.800.274.7730

Swatch Coordinator/Mailroom Clerk


Department: Swatch Coordinator – Mailroom Clerk

Reports to: Director of Sales Operations

Status: Non-exempt

Leading Home Furnishings manufacturer looking for Swatch Coordinator – Mailroom person that can work in a focused, and fast paced environment with a customer centric focus, offering the best service to our customers & sales force.
Our company works with a variety of customers from Designers both in Residential and Hospitality markets, mass & independent retail stores. Must be proactive, detail-oriented and maintain a high level of quality while focusing on customer service satisfaction.


Duties & Responsibilities:

  • Maintain Furniture Swatch Library, Fabrics, wood, wicker, etc – keep inventory up to date
  • Maintain sales materials and send out as needed
  • Mail out swatches in timely manner, provide follow-up to customers and reps
  • Update inventory in AS400 system
  • Prep swatches as needed
  • Process incoming & Outgoing Mail. Review for best options for mailing, price & packaging.
  • Maintain postage meter, process reports, keep supplies in stock
  • Work closely with Customer Service and Order Entry to ensure timely response to customer requests.
  • Maintain PALECEK standards


  • Excellent written and verbal communication skills
  • Detail oriented and takes ownership
  • Highly self-motivated, works independently and team player
  • Ability to prioritize time sensitive requests
  • Ability to multitask and stay calm under pressure
  • Experience with consumer products and retail customers preferred

    Education and/or Experience: Requires a high school diploma or equivalent and at least 3 years experience in the business environment; good PC skills – Microsoft Office including Excel. Ability to manage multiple projects. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Salary depends on experience. Medical/Dental/401k/ Profit Sharing Benefits.

    Email previous experiences and kind of tools and machinery used and contact number and best time to call. or fax to (510) 236-9479

    Attn: Human Resources
    601 Parr Boulevard
    Richmond, CA 94801